Missed a connection, ran late or were delayed long enough to qualify? Check your eligibility in seconds, then build the claim with the evidence LopoRail already holds — free to check.
Delay Repay
How much could you claim back?
Check in seconds whether a delayed journey qualifies — no account needed.
Delay Repay is the compensation scheme most UK train operators run: if your journey is delayed beyond the operator threshold, you can usually claim a portion of your fare back.
Who qualifies
It depends on the operator, the length of the delay and your ticket. The thresholds are typically 15, 30 or 60 minutes from your scheduled arrival — check each journey.
Deadlines
Most operators set a claim window (often 28 days, some longer). Claim promptly and keep your ticket or booking reference as evidence.
Questions
Do I need an account to check?
No — the eligibility check is free and needs no account. Signing in lets LopoRail pull the evidence from journeys you have already logged and draft the claim for you.
Does LopoRail submit the claim?
LopoRail drafts the claim and the evidence pack for you. The decision and payment stay with the operator; you review and send it.
How long does it take?
Operators usually decide within a few weeks. LopoRail never charges you to make a claim.