How it works

Delay Repay

If your train is delayed enough, you are usually owed money back. Delay Repay depends on the operator, the length of the delay and the type of ticket, and there is a deadline to claim.

LopoRail checks your eligibility in seconds and drafts the claim using the evidence it already holds — the service you travelled on, the delay, and the time you booked. You review it and send it; the decision stays with the operator.

Check my Delay Repay