Marketplace Shipping Terms

_Last updated: 1 October 2026_

These terms cover how shipping works for items sold through the

LopoRail marketplace ("the Marketplace"). They apply to buyers and

sellers alongside our marketplace fee terms and the broader buyer & seller

terms.

1. How shipping is calculated

1.1 Shipping is calculated by our shipping platform from the parcel's

attributes — its weight and dimensions.

1.2 Sellers must give accurate parcel attributes when listing. Wrong

dimensions or weight can result in an incorrect rate, delay, or a surcharge.

1.3 The shipping cost is shown before checkout. The **buyer pays the

calculated shipping, unless the seller offers free shipping**.

2.1 Every item ships tracked and insured. The tracking reference is

provided once the item is dispatched.

2.2 The shipment insurance covers loss or damage in transit up to the

insured value.

3.1 The order is delivered to the buyer's address; the buyer **confirms

receipt** through the Marketplace.

3.2 Confirmation of receipt is what triggers the release of the escrowed

funds to the seller (see our marketplace fee terms).

4.1 If an item is lost or damaged in transit, the insurance covers it. Report

it promptly through the order and to us at [email protected] so a claim

can be made.

4.2 Sellers must package items appropriately and dispatch in the timeframe

shown on the listing.

_Part of the LopoRail seller listing terms. Alongside these terms, a

seller must accept our Marketplace Fee Terms

before a listing can be published._